How Do I Access Services?

Safety, Hope, Change

How Do I Access?

How do I know if Counselling or Therapy is for me?

You may not know if counselling or therapy is right for you until you find out more about our counselling service. To be sure that you are comfortable coming to our service and to make sure that we feel like the right service for you we offer an 30 minute face to face appointment.

How do I make an appointment to find out more about the service and discuss what I need?

The first step is to contact the Counselling Team directly on 01642 256036 to arrange a face to face appointment. Don’t worry if we don’t answer your call immediately, you can leave a voicemail with just your name and contact number and a member of the team will contact you to arrange the appointment as soon as possible.  The appointment gives you an opportunity to find out more about our service and ask any questions you may have that will help put you at ease.  Feel free to write down any questions prior to the appointment if that helps.

The counsellor will take time to explain the different types of counselling and therapy we offer, let you know how long sessions are, how many session we can offer and explain about confidentiality. Most importantly we will discuss what brings you to counselling and what issues you want to gain some understanding of if you decide to go ahead with counselling.

At the end of the appointment if you feel that counselling is right for you, at this time, the counsellor will explain to you how your request will be progressed and how you will be contacted when a start date for your counselling becomes available. There is no obligation to go ahead at this time, if you need time to think about it, that’s ok too, you can re-contact us at anytime and let us know. We appreciate that it has to feel like the right time for you.

For more frequently asked questions regarding counselling click here


Contact Us

If you would like to make an enquiry about any of our services, have any questions please complete the contact form below and we will reply as soon as possible.

Alternatively, if you prefer to speak to us directly, please call us:


01642 241 864